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TRANSFORMASI ADMINISTRASI PERKANTORAN MELALUI INTEGRASI ARTIFICIAL INTELLIGENCE STRATEGI OPTIMALISASI EFISIENSI DAN PRODUKTIVITAS DI ERA DIGITAL

Introduction

Transformasi administrasi perkantoran melalui integrasi artificial intelligence strategi optimalisasi efisiensi dan produktivitas di era digital. Optimalkan administrasi perkantoran di era digital dengan integrasi AI. Tingkatkan efisiensi & produktivitas melalui manajemen dokumen, komunikasi, & pengambilan keputusan yang cerdas.

Abstract

Perkembangan teknologi Artificial Intelligence (AI) memberikan dampak yang signifikan dalam berbagai bidang termasuk administrasi perkantoran. Integrasi AI di era digital merupakan langkah strategis untuk meningkatkan efisiensi dan produktivitas. Penelitian ini menggunakan metode analisis literatur sekunder yang bersumber dari jurnal penelitian dan artikel terkait. Hasil penelitian menunjukkan bahwa integrasi AI mampu memberikan strategi efektif untuk mencapai efisiensi dan produktivitas yang lebih tinggi, seperti dalam manajemen dokumen penggunaan AI meningkatkan akurasi pengambilan data, teknologi OCR, dan analisis teks memungkinkan otomatis proses pengarsipan dan pencarian dokumen mengurangi beban kerja secara manual, komunikasi penggunaan chatbots dan asisten virtual meningkatkan kepuasan karyawan dan mempercepat waktu respon dan AI memberikan jawaban cepat akurat, dan pengambilan keputusan mengurangi kesalahan manusia sehingga mendukung pengambilan keputusan yang lebih tepat dan efisien. Walaupun dalam prosesnya masih ada kendala seperti karyawan masih belum memahami penggunaan teknologi baru, masih perlu pelatihan dan pembelajaran karyawan, dan masih ada tantangan dalam proses penerapan AI seperti biaya implementasi, penerimaan karyawan, dan masalah etika dalam penggunaan AI.

Review

This paper, titled 'TRANSFORMASI ADMINISTRASI PERKANTORAN MELALUI INTEGRASI ARTIFICIAL INTELLIGENCE STRATEGI OPTIMALISASI EFISIENSI DAN PRODUKTIVITAS DI ERA DIGITAL,' addresses a highly relevant and timely subject: the integration of Artificial Intelligence (AI) into office administration to enhance efficiency and productivity in the digital era. The abstract effectively highlights the significant impact of AI across various domains within office settings. Specifically, the research points to AI's transformative potential in document management through improved data accuracy, OCR technology, and automated archiving; in communication via chatbots and virtual assistants for faster responses and enhanced satisfaction; and in decision-making by reducing human error and providing swift, accurate information. These findings collectively underscore the substantial benefits AI can bring to administrative processes, positioning it as a strategic imperative for modern organizations. While the paper effectively outlines the strategic potential of AI, its methodology, based solely on secondary literature analysis, presents a limitation regarding the depth of novel empirical insight. Although such an approach is valuable for synthesizing existing knowledge and providing a broad overview, it may not offer granular case studies or empirical evidence from actual implementations, which would strengthen the proposed 'optimalisasi strategi' (optimization strategies). The abstract candidly acknowledges several critical challenges, including the need for extensive employee training and education on new technologies, high implementation costs, concerns about employee acceptance, and ethical considerations. These practical hurdles are significant and warrant more detailed exploration beyond mere identification, perhaps by proposing concrete frameworks or best practices derived from practical experience, which a purely literature-based review might struggle to provide. In conclusion, this paper serves as a valuable conceptual overview and synthesis of the benefits and challenges associated with AI integration in office administration. It clearly articulates the "what" and "why" of AI's transformative role, laying a foundational understanding for practitioners and researchers alike. To further advance the field, future research could build upon this synthesis by conducting empirical studies, developing detailed implementation roadmaps, or presenting comprehensive cost-benefit analyses specific to the Indonesian context. Addressing the identified barriers, particularly human factors and ethical implications, through practical guidelines and change management strategies, would significantly enhance the applicability of the proposed optimization strategies. Despite the methodological scope, the paper's broad discussion of AI's capabilities and challenges makes a relevant contribution to the ongoing discourse on digital transformation in administrative environments.

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