THE ROLE OF CLOUD COMPUTING TECHNOLOGY IN INCREASING WORK FLEXIBILITY IN THE HYBRID ERA
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Wina Witanti

THE ROLE OF CLOUD COMPUTING TECHNOLOGY IN INCREASING WORK FLEXIBILITY IN THE HYBRID ERA

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Introduction

The role of cloud computing technology in increasing work flexibility in the hybrid era. Explore how cloud computing enhances work flexibility in the hybrid era. SLR reveals benefits like real-time access, collaboration, scalability, & productivity, while addressing security challenges.

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Abstract

Digital transformation post-COVID-19 pandemic has accelerated the adoption of cloud computing technology to support hybrid work models that demand high flexibility, virtual collaboration, and cross-site employee mobility. This study aims to analyze the role of cloud computing technology in increasing work flexibility in the hybrid era through a Systematic Literature Review (SLR) approach to the latest studies for the 2020–2025 period. The results of the analysis show that cloud computing contributes significantly to increasing work flexibility through three main mechanisms, namely providing real-time data and application access, facilitating cross-site collaboration through AI-based platforms, and scalability and resource elasticity capabilities that support cost efficiency and rapid response to changing business needs. Cloud implementations have also been proven to accelerate decision-making, increase team productivity, and strengthen organizational cohesion in a hybrid work environment. On the other hand, challenges such as data security and privacy issues, reliance on internet connectivity, and the complexity of integration with legacy systems remain major obstacles. These findings confirm that cloud computing is not only a supporting technology, but also a strategic enabler for organizations to create an adaptive and sustainable hybrid work ecosystem. This study recommends the implementation of hybrid or multi-cloud architecture, strengthening network infrastructure, and developing human resource capacity so that organizations are able to maximize the potential of cloud computing optimally.


Review

This study addresses a highly pertinent and timely topic: the role of cloud computing in enhancing work flexibility within the contemporary hybrid work environment. Leveraging a Systematic Literature Review (SLR) spanning the critical post-pandemic period of 2020–2025, the research promises to provide a valuable synthesis of current knowledge. The focus on how digital transformation has necessitated cloud adoption for features like virtual collaboration and cross-site mobility makes this inquiry particularly relevant for organizations navigating the complexities of modern work models, offering a foundational understanding of an essential technological shift. The abstract clearly articulates the significant contributions of cloud computing to work flexibility, identifying three core mechanisms: real-time data and application access, AI-based cross-site collaboration platforms, and scalability/resource elasticity. These findings underscore the practical benefits such as accelerated decision-making, increased team productivity, and strengthened organizational cohesion, positioning cloud technology as a strategic enabler rather than merely a supportive tool. This comprehensive view of cloud's multi-faceted impact offers actionable insights for businesses seeking to optimize their hybrid work strategies. While highlighting these benefits, the study also judiciously acknowledges critical challenges, including data security and privacy issues, reliance on internet connectivity, and the complexity of integration with legacy systems. The recommendations for implementing hybrid/multi-cloud architectures, bolstering network infrastructure, and developing human resource capacities are sound and practical for maximizing cloud potential. As a concise summary of an SLR, the abstract effectively frames the landscape, though a full paper would ideally elaborate on the methodological rigor and specific synthesis approaches used to derive these conclusions from the diverse body of literature. Overall, this research promises to be a valuable resource for both academics and practitioners in understanding and optimizing hybrid work strategies.


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