Muhammad Wildan Ramdhani Ardliyanshah, Novita Putri Diantanti

Pengaruh Organizational Culture, Transformational Leadership, dan Competence terhadap Employee Performance di Kantor Pelayanan Utama Bea dan Cukai Tipe A Tanjung Priok

Introduction

Pengaruh organizational culture, transformational leadership, dan competence terhadap employee performance di kantor pelayanan utama bea dan cukai tipe a tanjung priok. Kaji pengaruh budaya organisasi, kepemimpinan transformasional, dan kompetensi terhadap kinerja karyawan di Bea Cukai Tanjung Priok. Penelitian kuantitatif ini menemukan kepemimpinan transformasional sangat signifikan meningkatkan kinerja.

Abstract

  Penelitian ini mengkaji pengaruh budaya organisasi, kepemimpinan, dan kompetensi karyawan terhadap kinerja karyawan di Kantor Pelayanan Utama Bea dan Cukai Tipe A Tanjung Priok dengan menggunakan pendekatan kuantitatif. Hasil penelitian menunjukkan bahwa seluruh asumsi klasik dalam analisis regresi telah terpenuhi, dan instrumen yang digunakan dinyatakan valid serta dapat diandalkan. Berdasarkan analisis regresi linier berganda, Transformational Leadership terbukti memiliki pengaruh positif dan signifikan terhadap Employee Performance. Sementara itu, Organizational Culture dan Competence karyawan tidak menunjukkan pengaruh yang signifikan secara individual terhadap Employee Performance. Namun, ketika ketiga variabel tersebut dipertimbangkan secara bersama-sama, ditemukan adanya pengaruh yang signifikan terhadap Employee Performance secara keseluruhan. Temuan ini menegaskan pentingnya Transformational Leadership yang efektif dalam meningkatkan Employee Performance, meskipun Organizational Culture dan Competence belum menunjukkan kontribusi yang kuat secara terpisah. Oleh karena itu, studi ini merekomendasikan penguatan kualitas Transformational Leadership melalui program pelatihan dan pengembangan yang terstruktur, serta perlunya evaluasi dan peningkatan terhadap budaya organisasi dan program pengembangan Competence guna mengoptimalkan Employee Performance. Perbedaan hasil ini dibandingkan dengan penelitian sebelumnya dibahas dalam konteks karakteristik khusus dari lingkungan kerja di Kantor Pelayanan Utama Bea dan Cukai Tipe A Tanjung Priok.

Review

This study meticulously investigates the impact of organizational culture, transformational leadership, and employee competence on employee performance within the specific context of the Main Service Office of Customs and Excise Type A Tanjung Priok. Employing a quantitative approach, the research utilizes multiple linear regression analysis, demonstrating robust methodology with fulfilled classical assumptions and validated, reliable instruments. The primary finding highlights Transformational Leadership as a significant positive predictor of Employee Performance, underscoring its pivotal role in enhancing output within this particular public service environment. Interestingly, while Organizational Culture and Competence individually did not show a significant influence on Employee Performance, their combined effect with Transformational Leadership was found to be statistically significant. This nuanced outcome suggests a complex interplay where these factors may contribute to performance indirectly or through synergistic mechanisms rather than as standalone drivers. The authors attribute these differential findings, especially concerning the non-significance of culture and competence in isolation, to the unique characteristics of the Tanjung Priok work environment, a contextualization that adds an important dimension to the interpretation of the results and sets it apart from potentially conflicting prior research. The study concludes with actionable recommendations centered on strengthening Transformational Leadership through structured training and development programs. Furthermore, it advocates for a critical evaluation and enhancement of existing organizational culture and competence development initiatives to better optimize overall employee performance. While the research effectively identifies a key driver in Transformational Leadership, the non-significant individual contributions of culture and competence warrant further qualitative exploration to fully understand the underlying dynamics and barriers. Future research could delve deeper into the specific aspects of culture and competence that might become more salient under varying conditions or through different measurement approaches, building upon this study's valuable initial insights.

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