Jiwa Riwayanti, Bambang Suprianto

Tren Publikasi Ilmiah dalam Kajian Digitalisasi Pelayanan Publik : Analisis Bibliometric Data Scopus

Introduction

Tren publikasi ilmiah dalam kajian digitalisasi pelayanan publik : analisis bibliometric data scopus. Telusuri tren publikasi ilmiah digitalisasi pelayanan publik 2014-2024. Analisis bibliometrik data Scopus mengungkap pertumbuhan riset dan afiliasi terkemuka di bidang ini.

Abstract

This study examines trends in scientific publications on digitalization from 2014 to 2024 published in Scopus-indexed journals worldwide. Data were collected from the Scopus database on October 6, 2024, at 21:56 WIB using the keywords "Digitalization" and "Public Services." A total of 593 documents were found in various categories, including titles, abstracts, and keywords. To analyze these documents, the authors employed the VOSviewer program (version 1.6.17), which enables the visualization of relationships in research data. The search analysis on document results was used to complete the data collection process, followed by detailed data analysis. The research data was analyzed through infographic mapping, which visualized research developments and document mapping on various aspects such as affiliations, countries, subject areas, and types of publications. This analysis revealed significant correlations among studies focused on the digitalization of public services. The findings show that research on the digitalization of public services from 2014 to 2024 has consistently grown year after year, with 593 published documents discussing the issue across different countries. The Russian Presidential Academy of National Economy and Public Administration emerged as the most active affiliation, publishing 14 documents on the topic. The Russian Federation ranked first in scientific publications, contributing 83 documents indexed by Scopus. In terms of subject areas, the study highlighted the growing importance of digitalization in enhancing public services globally. The VOSviewer analysis revealed strong connections among studies in this field, further emphasizing the rising global focus on digitalization in public administration and governance. These trends reflect the growing significance of digital tools and technologies in improving the efficiency and accessibility of public services worldwide, signaling an ongoing and expanding area of academic and policy interest.

Review

This study presents a timely and comprehensive bibliometric analysis, effectively mapping the trends in scientific publications concerning the digitalization of public services. By meticulously collecting data from 593 Scopus-indexed documents published between 2014 and 2024, the authors provide a robust overview of the global research landscape. The methodological approach, utilizing VOSviewer (version 1.6.17) for visualizing research relationships and infographic mapping, is appropriate and well-executed, allowing for systematic identification of patterns across affiliations, countries, subject areas, and publication types. This foundational work successfully delineates the evolving academic discourse in a critically important and rapidly expanding field. The analysis yields several significant findings that underscore the escalating global academic interest in digitalization within public services. The research clearly identifies a consistent year-on-year growth in publications, highlighting the field's increasing relevance. Notably, the study pinpoints the Russian Presidential Academy of National Economy and Public Administration as a highly active affiliation and the Russian Federation as the leading contributor of Scopus-indexed documents. By visualizing strong connections among studies, the VOSviewer analysis effectively illustrates the interwoven nature of research in this domain, reinforcing the rising global focus on integrating digital tools and technologies to enhance the efficiency and accessibility of public services. While effectively charting the bibliometric landscape, this study lays a strong groundwork for future research endeavors. Given the identification of leading countries and affiliations, a deeper qualitative exploration into the specific thematic focuses or policy implications within their respective publications could provide richer context for these observed trends. Additionally, exploring the impact factor or citation analysis of these identified publications might offer further insights into the most influential works within the field. Overall, this paper serves as an invaluable resource for researchers, policymakers, and practitioners seeking to understand the trajectory and key players in the academic pursuit of public service digitalization, signaling an ongoing and expanding area of academic and policy interest that merits continued investigation.

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