Prayoga Ade Yudhatama, Maswanto Maswanto

Pengaruh Kompetensi, Motivasi, dan Kepuasan Kerja terhadap Kinerja Karyawan Gen Y dan Z Pada PT. Helpdezk Indonesia

Introduction

Pengaruh kompetensi, motivasi, dan kepuasan kerja terhadap kinerja karyawan gen y dan z pada pt. Helpdezk indonesia. Temukan bagaimana kompetensi, motivasi, dan kepuasan kerja secara signifikan mempengaruhi kinerja karyawan Gen Y & Z di PT. Helpdezk Indonesia. Pahami faktor pendorong kinerja.

Abstract

The study aims to test and analzye the influence of Competence, Motivation, and Job Satisfaction on the Performance of Gen Y and Z Employees at PT. Helpdezk Indonesia. The independent variables used are Competence, Motivation, and Job Satisfaction, while the dependen variable is Employee Performance. The data collection method in this study was carried out by distributing questionnaired to 75 employee respondents at PT. Helpdezk Indonesia. The research method used is a quantitative method that is associative using primary data. These result indicative that Competence has a positive and significant effect Employee Performance with a calculated t value greater than t table 13,533 > 1,666 and a signficant value of 0,000 < 0,05. Motivation has a positive and significant effect on Employee Performance with a calculated t value grater than t table 3,467 > 1,666 and a significant value of 0,001 < 0,05. Job Satisfaction has a positive significant effect on Employee Performance with a calculated t value greater than the t table 2,661 > 1,666 and a significant value of 0,000 < 0,05. Together Competence, Motivation, and Job Satisfaction have a positive and significant effect on Employee Performance with a calculated F value greater than the F table value 103,233 > 2,73.

Review

The study, titled "Pengaruh Kompetensi, Motivasi, dan Kepuasan Kerja terhadap Kinerja Karyawan Gen Y dan Z Pada PT. Helpdezk Indonesia," addresses a highly relevant topic concerning human resource management in the contemporary workplace. It endeavors to investigate the influence of competence, motivation, and job satisfaction on the performance of employees belonging to Generations Y and Z within a specific organizational context, PT. Helpdezk Indonesia. This focus on generational cohorts is particularly pertinent, given the evolving expectations and characteristics often attributed to these younger segments of the workforce, making the research timely and potentially insightful for practitioners and scholars alike. Employing a quantitative, associative research design, the authors utilized primary data collected through questionnaires administered to a sample of 75 employees at PT. Helpdezk Indonesia. The findings clearly indicate positive and significant relationships between the independent variables and employee performance. Specifically, competence (t=13.533, p<0.05), motivation (t=3.467, p<0.05), and job satisfaction (t=2.661, p<0.05) were individually found to exert a significant positive effect on employee performance. Furthermore, the combined influence of competence, motivation, and job satisfaction collectively demonstrates a positive and significant impact on employee performance (F=103.233), reinforcing the multi-faceted nature of factors contributing to workplace effectiveness. While the abstract provides a concise overview of the study's positive findings, it lays a solid foundation for understanding critical drivers of employee performance within the specific context of PT. Helpdezk Indonesia. The consistent positive and significant effects across all tested variables underscore the importance of these factors in fostering a productive workforce. For future research, it would be beneficial to delve deeper into potential differential impacts between Gen Y and Gen Z employees, explore mediating or moderating variables, and discuss the practical implications for tailored HR strategies within the organization. Expanding the scope to include qualitative insights or a larger sample could further enhance the generalizability and robustness of these initial compelling findings.

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