Komang Antara Jaya, Anak Agung Istri Ratna Sari wulan

Implementation of Occupational Safety and Health to Facility Team Employees at Conrad Bali Hotel

Introduction

Implementation of occupational safety and health to facility team employees at conrad bali hotel. This study examines occupational safety and health (OSH) implementation for facility staff at Conrad Bali Hotel. Identifies effective policies, risk ID, and training, but highlights suboptimal risk control, PPE, and monitoring.

Abstract

This study explores the implementation of occupational safety and health practices for facility team employees at Conrad Bali Hotel. Using a qualitative descriptive method, data were collected through in-depth interviews with the Executive Housekeeper, Facility Supervisor, and facility team members, as well as document analysis. The analysis was guided by five ISO 45001:2018 indicators: policy and commitment, risk identification and assessment, training, risk control and use of personal protective equipment (PPE), and monitoring and evaluation. The findings indicate that occupational safety and health has been effectively implemented in terms of policy and commitment, risk identification and assessment, and training. However, risk control, PPE compliance, and monitoring and evaluation remain suboptimal, with inconsistencies in employee adherence and insufficient supervision. The study recommends the establishment of clearer written guidelines, stricter enforcement, and continuous evaluation to strengthen the overall occupational safety and health system. Improving these aspects will enhance employee safety, minimize occupational risks, and contribute to sustainable hotel operations.

Review

This study provides a timely and relevant exploration of Occupational Safety and Health (OSH) implementation among facility team employees at Conrad Bali Hotel, a specific and practical case study. Utilizing a qualitative descriptive approach with in-depth interviews and document analysis, the research effectively employs the ISO 45001:2018 framework, specifically focusing on five key indicators: policy and commitment, risk identification and assessment, training, risk control and PPE, and monitoring and evaluation. The abstract clearly outlines the methodology and the structured analytical lens applied, setting the stage for a focused assessment of OSH practices within a hospitality context. The study's strengths lie in its clear articulation of what is working well within the hotel's OSH system. It commendably identifies that policy and commitment, risk identification and assessment, and training are effectively implemented, indicating a foundational understanding and effort from the hotel's management. This positive reinforcement of current practices offers valuable insights into successful elements of OSH integration in the hospitality sector. The detailed breakdown of findings against ISO 45001 indicators is a significant contribution, providing a structured and internationally recognized benchmark for evaluation, making the findings more robust and transferable to other similar establishments seeking to improve their OSH management systems. However, the research also highlights critical areas requiring significant improvement, specifically in risk control, PPE compliance, and monitoring and evaluation. The identification of suboptimal performance, inconsistencies in employee adherence, and insufficient supervision points to a gap between policy and practice. The recommendations for clearer written guidelines, stricter enforcement, and continuous evaluation are pertinent and directly address the identified shortcomings. While the qualitative descriptive method provides rich insights, a future study could potentially benefit from incorporating quantitative measures to assess the *impact* of these inconsistencies on incident rates or employee well-being. Nevertheless, this study offers actionable recommendations that are crucial for enhancing employee safety, mitigating occupational risks, and ultimately contributing to the sustainable operations of the hotel.

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