Farah Adiba, Martha Inya Kalli, Mohammad Arief Rachman

ANALISIS KESIAPAN SUMBER DAYA MANUSIA DALAM PENERAPAN REKAM MEDIS ELEKTRONIK DI RSIA MUTIARA BUNDA

Introduction

Analisis kesiapan sumber daya manusia dalam penerapan rekam medis elektronik di rsia mutiara bunda. Analisis kesiapan SDM RSIA Mutiara Bunda menghadapi Rekam Medis Elektronik (RME). Bahas tantangan pelatihan, adaptasi, infrastruktur, serta rekomendasi untuk transformasi digital sukses.

Abstract

Transformasi digital dalam bidang kesehatan menuntut setiap fasilitas pelayanan kesehatan untuk menerapkan Rekam Medis Elektronik (RME) sesuai dengan ketentuan Kementerian Kesehatan Republik Indonesia paling lambat 31 Desember 2023. RSIA Mutiara Bunda sebagai salah satu fasilitas pelayanan kesehatan juga memiliki kewajiban untuk mengimplementasikan RME guna meningkatkan mutu pelayanan, efektivitas, serta efisiensi pengelolaan data medis. Penelitian ini bertujuan untuk menganalisis kesiapan sumber daya manusia (SDM) dalam penerapan RME di RSIA Mutiara Bunda. Metode penelitian yang digunakan adalah penelitian kualitatif dengan pendekatan studi kasus, melibatkan pengambil keputusan dan pengguna RME seperti dokter, perawat, petugas rekam medis, dan teknisi yang dipilih secara purposive sampling. Data dikumpulkan melalui observasi dan wawancara mendalam, kemudian dianalisis menggunakan model analisis data Miles dan Huberman. Hasil penelitian menunjukkan bahwa kesiapan SDM di RSIA Mutiara Bunda masih menghadapi beberapa kendala, antara lain: (1) kurangnya pelatihan dan pengetahuan petugas mengenai RME, (2) kesulitan menerima perubahan dari sistem manual ke sistem elektronik, serta (3) kendala akses jaringan yang lambat yang menghambat proses kerja. Kesimpulan dari penelitian ini menekankan bahwa kesiapan SDM menjadi faktor kunci keberhasilan implementasi RME. Oleh karena itu, diperlukan program pelatihan berkelanjutan, pendekatan manajemen perubahan yang efektif, dan peningkatan infrastruktur jaringan agar penerapan RME dapat berjalan optimal serta mendukung transformasi digital kesehatan di Indonesia.

Review

This study addresses a highly pertinent and timely issue concerning the digital transformation of healthcare, specifically the readiness of human resources for Electronic Medical Record (RME) implementation in response to the Indonesian Ministry of Health's mandate. By focusing on RSIA Mutiara Bunda, the research offers valuable insights into the practical challenges faced by healthcare facilities in meeting this critical deadline. The qualitative case study methodology, utilizing observation and in-depth interviews with key stakeholders and RME users, provides a rich and nuanced understanding of the readiness landscape. The identified obstacles—lack of training and knowledge, resistance to change, and technical infrastructure limitations—are crucial findings that directly inform strategic interventions. While the study effectively identifies key human resource readiness challenges, the abstract could benefit from providing more specific details regarding the scope of participant involvement, such as the approximate number of individuals interviewed across different roles, to better contextualize the findings. Although the qualitative approach offers depth, a clearer articulation of the specific criteria for purposive sampling would further strengthen the methodological rigor. Furthermore, while the recommendations for continuous training, change management, and infrastructure improvement are sound, exploring the *interconnections* between these issues (e.g., how slow network access exacerbates resistance to change) could offer deeper analytical insights. Future research might also consider incorporating a multi-site comparative analysis to identify commonalities and unique challenges across different healthcare settings. Overall, this research makes a significant contribution by highlighting human resource readiness as a pivotal determinant for successful RME implementation, a critical component of Indonesia's broader digital health transformation agenda. The findings provide actionable insights for RSIA Mutiara Bunda and other healthcare facilities navigating similar transitions, emphasizing the need for comprehensive strategies that integrate education, effective change leadership, and robust technological support. This study serves as a valuable resource for policymakers, hospital administrators, and healthcare professionals committed to optimizing digital health initiatives and improving the quality and efficiency of medical services.

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