Ai Nunung, Latifah Latifah, Fatmawati Fatmawati

Social Movement Innovation Berbasis Jabar Quick Response di Jawa Barat menggunakan Analisis Agile Governance

Introduction

Social movement innovation berbasis jabar quick response di jawa barat menggunakan analisis agile governance. Analisis tata kelola Agile di Jabar Quick Response, saluran aduan sosial Jawa Barat. Ungkap tantangan SDM & anggaran, meskipun berhasil menghargai individu.

Abstract

This research aims to analyse the application of Agile governance principles in Jabar Quick Response as a channel for social and humanitarian complaints for the people of West Java. The research used descriptive qualitative research. The data sources in this study consist of primary data and secondary data. Data collection techniques used observation, interview, and document data collection methods. The results indicate that the implementation of Agile governance principles in Jabar Quick Response is still experiencing obstacles due to several existing problems. On the principle of Good Enough Governance, although governance is adapted to the organisational context, the main problem is the lack of human resources in Jabar Quick Response. For the principle of business-driven, although Jabar Quick Response has focused on business orientation, budget limitations hinder its enforcement. Meanwhile, on the human-focused principle, Jabar Quick Response has succeeded in making individuals, both members and communities, feel valued.

Review

This paper proposes a timely and relevant analysis of Jabar Quick Response (JQR) through the lens of Agile governance, seeking to understand its application within a public service context in West Java. The focus on a mechanism for social and humanitarian complaints is particularly pertinent, offering insights into how innovative governance approaches can be applied to address societal needs. The descriptive qualitative methodology, drawing on observation, interviews, and document analysis, suggests a commitment to gathering rich, nuanced data. The study's potential to highlight real-world implementation challenges faced by such initiatives, particularly in resource-constrained environments, is a key strength that could contribute significantly to the literature on public sector innovation and governance. However, the abstract presents several areas that would benefit from further clarification and deeper exploration in the full manuscript. While the title emphasizes "Social Movement Innovation," the abstract primarily focuses on the application and obstacles of "Agile governance principles," with the "social movement" aspect largely undefined and unexplored in the findings. It would be crucial for the paper to clearly articulate how JQR constitutes a social movement innovation and how its governance principles interact with this identity. Furthermore, the specific Agile governance principles (Good Enough Governance, Business-driven, Human-focused) need to be explicitly defined and contextualized within the broader Agile literature; it's unclear if these are standard frameworks or adapted by the authors. The finding regarding a "business orientation" for JQR, within its humanitarian role, also warrants a more detailed explanation of its conceptualization and practical implications. Overall, this research holds significant promise for contributing to discussions around governance in social innovation and public service delivery. To enhance its impact, the full paper should elaborate on the theoretical underpinning of JQR as a "social movement innovation" and explicitly link its operational challenges (like human resource and budget limitations) to its innovative character and humanitarian objectives. A clearer definition of the Agile governance framework adopted, alongside a more robust discussion of the methodology's scope (e.g., specific number of interviews, duration of observation), would also strengthen the paper. Addressing these points would allow the work to more fully realize its potential to offer valuable insights into the complexities of implementing agile principles within social and humanitarian initiatives.

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