Putu Diah Kurnia Pramadewi Putra, I Gusti Ngurah Satria Wijaya, Jessica Lau -

Peranan Kepuasan Kerja Memediasi Pengaruh Promosi Jabatan Terhadap Loyalitas Kerja Karyawan

Introduction

Peranan kepuasan kerja memediasi pengaruh promosi jabatan terhadap loyalitas kerja karyawan. Penelitian ini mengkaji peran kepuasan kerja dalam memediasi pengaruh promosi jabatan terhadap loyalitas karyawan di Villa Sanur Hotel. Hasil penting untuk manajemen SDM.

Abstract

Job promotions and job satisfaction are factors that are expected to influence employee loyalty in a company. With the right promotion and job satisfaction felt in one's job, loyalty to the company will arise from within oneself. This research in order to ascertain the impact of job advancement and job satisfaction regarding staff work loyalty. This study was carried out at the Villa Sanur Hotel. The population in this study involved all employees, namely 62 Individuals. Utilizing a saturated sample methodology is the sampling method. Data was obtained by distributing questionnaires with a Likert scale rating, 1–5 technique. By using the PLS methodology, the analytical method employs SEM

Review

The submitted work, titled "Peranan Kepuasan Kerja Memediasi Pengaruh Promosi Jabatan Terhadap Loyalitas Kerja Karyawan," addresses a critical area within human resource management concerning employee retention and engagement. The premise that job promotions and job satisfaction significantly influence employee loyalty is highly relevant for organizational sustainability and competitive advantage. The study's core objective, as indicated by the title, is to investigate the mediating role of job satisfaction in the relationship between job promotion and employee work loyalty, a nuanced exploration beyond direct effects. This approach promises to offer deeper insights into the mechanisms through which promotional opportunities translate into enduring loyalty. Methodologically, the study targets a specific context, the Villa Sanur Hotel, utilizing a population of 62 employees. The decision to employ a saturated sampling method (census) is appropriate for such a small, defined population, ensuring comprehensive data collection from all available subjects. Data acquisition through Likert-scale questionnaires is a standard practice for measuring perceptual variables like satisfaction, loyalty, and perceptions of promotion. The use of Partial Least Squares Structural Equation Modeling (PLS-SEM) for data analysis suggests a sophisticated approach capable of handling complex models and latent variables, which is well-suited for mediation analysis. However, the confined scope of a single, relatively small organization limits the generalizability of findings, and the reliance on self-reported data might introduce common method bias, warranting careful interpretation of results. Despite the inherent limitations of a single-case study with a modest sample size, the research holds potential to contribute valuable practical implications for hotel management and other service industries. Understanding the mediating role of job satisfaction can guide human resource strategies, emphasizing that promotions should not merely be about career progression but also about fostering genuine contentment to cultivate loyalty. Future research could expand upon this foundation by incorporating larger, more diverse samples across multiple organizations, potentially utilizing longitudinal designs to capture the dynamic nature of these relationships. Overall, the abstract presents a well-structured research question and a sound methodological approach for its defined scope, laying a solid groundwork for what could be an insightful contribution to the literature, pending a full review of its findings and discussion.

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