Meyling Stefani Sirait, Feri Ferdian

Pengaruh Servant Leadership terhadap Turnover Intention dengan Mediasi Job Motivation di The Trans Resort Bali

Introduction

pengaruh servant leadership terhadap turnover intention dengan mediasi job motivation di the trans resort bali. Teliti pengaruh servant leadership terhadap turnover intention yang dimediasi motivasi kerja karyawan The Trans Resort Bali. Temukan implikasi praktis untuk retensi tenaga kerja.

Abstract

Penelitian ini dilatarbelakangi dengan ditemukannya fenomena mengenai servant leadership, turnover intention, job motivation, di The Trans Resort Bali. Penelitian ini bertujuan untuk menganalisis pengaruh servant leadership terhadap turnover intention dengan mediasi job motivation pada karyawan The Trans Resort BaliPenelitian ini menggunakan penelitian deskriptif kuantitatif dengan pendekatan asosiatif kausal. Teknik pengumpulan data dilakukan melalui penyebaran kuesioner kepada 114 responden yang dipilih menggunakan teknik simple random sampling. Analisis data dilakukan dengan teknik Partial Least Square Structural Equation Modelling (PLS-SEM). Hasil pengujian hipotesis menunjukkan bahwa servant leadership berpengaruh signifikan terhadap turnover intention dengan nilai tstatistic (3.492)  nilai ttabel (1,66) dengan p-Value 0,000 < 0,05. Servant leadership berpengaruh negatif signifikan terhadap job motivation dengan nilai tstatistic (5,852) > nilai ttabel (1,66) dengan p-Value 0,000 < 0,5. Turnover intention berpengaruh negatif signifikan terhadap job motivation dengan nilai tstatistic (0,196) < nilai ttabel (1,66) dengan p-Value 0,845 > 0,05. Servant leadership tidak berpengaruh signifikan terhadap turnover intention melalui job motivation dengan nilai tstatistic (0,185) < nilai ttabel (1,66) dengan p-Value 0,853 > 0,05. Penelitian ini memberikan implikasi praktis bagi manajemen industri perhotelan dalam mengembangkan pendekatan kepemimpinan yang berfokus pada pemberdayaan dan kesejahteraan karyawan untuk menciptakan retensi tenaga kerja yang lebih baik.

Review

The study, "Pengaruh Servant Leadership terhadap Turnover Intention dengan Mediasi Job Motivation di The Trans Resort Bali," aims to explore the intricate relationships between servant leadership, job motivation, and turnover intention within the context of a specific luxury resort. Addressing identified phenomena at The Trans Resort Bali, the authors adopted a quantitative descriptive research design with a causal associative approach. Data were collected from 114 employees through questionnaires, selected via simple random sampling, and subsequently analyzed using Partial Least Square Structural Equation Modelling (PLS-SEM). This methodological framework is suitable for testing hypothesized relationships within organizational behavior. The reported findings, however, present a mixed bag of results and raise several critical points for scholarly review. While servant leadership was found to significantly affect turnover intention, the abstract conspicuously omits the direction of this influence (positive or negative), which is fundamental for accurate interpretation. More strikingly, the study reports that servant leadership *negatively and significantly* affects job motivation. This particular finding stands in stark contrast to a vast body of literature that consistently demonstrates a positive association between servant leadership and employee motivation, thus demanding a comprehensive theoretical explanation and contextual discussion within the full paper. Furthermore, a significant inconsistency mars the reporting of the direct relationship between turnover intention and job motivation; the abstract states it "berpengaruh negatif signifikan" (negatively significantly affects) but provides statistical values (t=0.196, p=0.845) that unequivocally indicate *no significant effect* (as t < t-table and p > 0.05). This direct contradiction in the abstract's summary of results is a major concern and needs immediate rectification. Unsurprisingly, given these problematic direct paths, the mediation hypothesis — that servant leadership influences turnover intention through job motivation — was ultimately rejected. Despite the identified inconsistencies and counter-intuitive findings, the study highlights its practical implications for hotel management, suggesting a focus on leadership that fosters empowerment and well-being to improve employee retention. However, the validity of these implications is significantly undermined by the perplexing negative relationship between servant leadership and job motivation, which requires robust re-evaluation and justification. Future research should critically examine the specific context of The Trans Resort Bali to discern any unique cultural, organizational, or operational factors that might account for these atypical results. Additionally, supplementing the quantitative analysis with qualitative methods could provide deeper insights into the underlying mechanisms driving employee perceptions and behaviors. A thorough review and correction of the statistical reporting and interpretation are paramount to ensure the academic rigor and practical utility of this research.

Full Text

Comments

You need to be logged in to post a comment.