Andini Gita Rinjani, Ahmed Badaruddin Muhammad Sabri

Online Shopping Protection in Indonesia: A Social & Legal Discourse

Introduction

Online shopping protection in indonesia: a social & legal discourse. Examine online shopping protection in Indonesia. Discover e-commerce risks, security, insurance solutions, and proposed legal regulations under Law No. 40 of 2014.

Abstract

In this modern era, Electronic Commerce or business transactions today's generation called it the online shopping loved everybody in terms of its use, because it is very effective and can efficiently time so that one can conduct transactions wherever and whenever. It turns out it is very bersiko. Internet is an open network that can trigger the occurrence of data manipulation factors which would harm the party. Finally, emerging form of software security solutions, which did not give full guarantee to be free from loss, it certainly can reduce public confidence.  Based on the relevant legislation, namely Law No. 40 of 20014 any emerging risks and capable of causing the loss can be the object of insurance. This means that all forms of transactions in e-commerce should be insured in order to ensure certainty and security in the transaction. The rules regarding insurance with respect to electronic commerce should be regulated specifically in a chapter in the Law No. 40 of 2014 on insurance, so as to provide clear regulation about insurance sehubungannya with e-commerce. Through normative legal research methods are expected to be able to prove how a clear legal basis to the problem in question, especially in the perspective to businesses as well as the Insurance Act itself.

Review

This manuscript addresses the highly pertinent and timely issue of online shopping protection in Indonesia, a topic of significant relevance given the rapid expansion of e-commerce globally. The abstract correctly identifies the inherent risks associated with online transactions, such as data manipulation and the potential for financial loss, which can erode public confidence. The central proposal to leverage insurance as a mechanism for mitigating these risks, particularly by integrating specific provisions within existing legislation like Law No. 40 of 2014, presents an interesting and potentially novel approach to consumer protection in the digital realm. However, the abstract suffers from significant linguistic and structural deficiencies that severely hinder its clarity and overall impact. The English is replete with grammatical errors, awkward phrasing ("today's generation called it the online shopping loved everybody," "it is very bersiko"), and convoluted sentences, making it challenging to fully grasp the authors' intended arguments. While the proposition of insurance for e-commerce transactions is intriguing, the abstract does not sufficiently elaborate on how this mechanism would function in practice, nor does it clearly justify why insurance is presented as the primary or sole solution within a "social & legal discourse" that presumably should encompass broader aspects of consumer rights, data privacy, and dispute resolution. Furthermore, the methodology, described vaguely as "normative legal research," lacks specific detail on how it will "prove a clear legal basis" or integrate the social dimension implied by the title. To be considered for publication, a substantial revision of the abstract is imperative, focusing on clarity, conciseness, and academic English. The authors should articulate their legal argument more precisely, explaining the gaps in current Indonesian law that necessitate an insurance-based solution and how Law No. 40 of 2014 specifically relates to this proposal. Moreover, the scope of "social & legal discourse" needs clarification; if the paper primarily focuses on a legal-normative analysis, the "social" aspect should either be better integrated or the title adjusted. Providing more detail on the specific legal texts, principles, or case studies to be analyzed under the "normative legal research" framework would also strengthen the methodological description. While the topic is valuable, the current presentation does not allow for a full assessment of its academic rigor or contribution without significant re-working.

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