Nursuciyani Jamal, Andi Sri Adinda

Pemanfaatan Mobile JKN Sebagai Bentuk Digitalisasi Kesehatan Untuk Meningkatkan Efektivitas Layanan Kesehatan

Introduction

Pemanfaatan mobile jkn sebagai bentuk digitalisasi kesehatan untuk meningkatkan efektivitas layanan kesehatan. Optimalkan layanan kesehatan Anda dengan Mobile JKN. Aplikasi ini wujud digitalisasi kesehatan untuk meningkatkan efektivitas layanan BPJS JKN, tanpa antrean panjang.

Abstract

The National Health Insurance program (JKN) has been in effect in Indonesia since early 2014, administered by the Social Security Administration (BPJS). The purpose of this community service program is to enhance the role of youth in optimizing the use of Mobile JKN and to assist the community in utilizing it. Mobile JKN is an innovation for the community, eliminating the need to wait in long queues at healthcare services. The participants were adolescents, specifically 13 students from MTs. Muhammadiyah Palleko in Takalar Regency. The method used was to provide outreach through presentations on the procedures for using Mobile JKN, followed by discussions to clarify any issues that the students still lacked. The results of this community service program are expected to increase the youth's knowledge of the use and utilization of Mobile JKN as a form of digital health care that can improve the effectiveness of healthcare services, enabling them to become agents of change in the success of the JKN program in Takalar City.

Review

The paper, titled "Pemanfaatan Mobile JKN Sebagai Bentuk Digitalisasi Kesehatan Untuk Meningkatkan Efektivitas Layanan Kesehatan," presents a timely and highly relevant initiative concerning the digitalization of healthcare in Indonesia. By focusing on Mobile JKN, the authors address a critical aspect of enhancing healthcare service delivery and patient experience, specifically by mitigating issues like long queues. The abstract outlines a community service program aimed at empowering youth to optimize the use of Mobile JKN, thereby positioning them as key facilitators in the broader JKN program's success. This approach to improving public health service utilization through digital literacy and youth engagement is commendable and aligns with global trends in digital health transformation. The methodology employed involved an outreach program, utilizing presentations and discussions to educate 13 adolescents from MTs. Muhammadiyah Palleko in Takalar Regency. While the focus on youth as "agents of change" is a strong conceptual point, it is crucial to note that the abstract describes a community service activity rather than a rigorous research study. The "results" section primarily discusses *expected outcomes*, specifically an increase in youth's knowledge and utilization of Mobile JKN, rather than presenting empirically measured findings from the intervention itself. The scope, involving a relatively small group of participants from a single institution, suggests a localized intervention. The program holds significant potential for local impact, particularly in fostering digital literacy among the youth and potentially cascading that knowledge to the wider community in Takalar City. However, as an academic contribution, the abstract would benefit from a clearer distinction between the program's objectives and its *measured* impact. For future iterations or subsequent publications, it would be valuable to incorporate robust evaluation metrics to quantify the actual increase in knowledge, changes in Mobile JKN utilization patterns, and ultimately, any demonstrable improvement in healthcare service effectiveness attributable to the intervention. Expanding the scale and scope of such initiatives, coupled with a more rigorous research design, could significantly strengthen its contribution to the literature on digital health interventions and community empowerment.

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