Haris maulana safari, Nurul Hikmah, Slamet Riyadi

From Files to Databases: The Dynamics of Digitalization of Personnel Management in the Public Sector of Education

Introduction

From files to databases: the dynamics of digitalization of personnel management in the public sector of education. Explore digitalization of personnel management in public education. This study examines SIMPEG & Srikandi implementation, challenges (network, literacy), and adaptation strategies. Impacts services, informs policy.

Abstract

This research aims to examine the implementation of digital systems in personnel management in regional educational institutions, focusing on the organizational adaptation process and the challenges faced during the transition from manual to digital systems. Using a qualitative approach of case studies, data were collected through direct observation, semi-structured interviews with staff, and internal agency documentation. The results of the study show that the implementation of applications such as SIMPEG and Srikandi has significantly changed the pattern of personnel services, especially in digital archiving, online leave applications, and employee data validation. However, digitalization also faces various obstacles, ranging from limited networks and upload capacity to digital literacy gaps between generations of employees. Emerging adaptation strategies include intergenerational collaboration, informal mentoring, and the use of dual technologies (cloud and local devices) to anticipate systemic constraints. This study shows that the success of staffing digitization depends not only on infrastructure but also on the readiness of work culture, internal collaboration, and responsive strategies of bureaucratic actors. These findings make a theoretical contribution to the study of digital transformation in the public sector and have practical implications for local governments in designing inclusive and sustainable digitalization policies.

Review

This research tackles a highly relevant and timely topic: the digitalization of personnel management within the public education sector. Employing a qualitative case study approach, the study effectively examines the implementation of digital systems and the critical organizational adaptation processes during the transition from manual to digital operations. The abstract clearly outlines the core aim and methodology, revealing a nuanced picture where applications like SIMPEG and Srikandi bring significant improvements in areas such as digital archiving and online leave, while also highlighting the substantial challenges faced. Overall, the research makes a commendable initial contribution to understanding the complexities of digital transformation in public sector bureaucracy. A particular strength of this work is its balanced perspective, identifying both the tangible benefits and the significant obstacles to digitalization. The detailed mention of improved personnel services through specific applications demonstrates a practical understanding of the transformation's impact. Crucially, the study candidly addresses challenges such as limited network infrastructure, upload capacity issues, and intergenerational digital literacy gaps, which are highly pertinent to many public sector contexts. The identification of practical adaptation strategies—including intergenerational collaboration, informal mentoring, and the use of dual technologies—offers particularly insightful and actionable findings that could benefit other organizations undertaking similar digital transitions. While the abstract provides a robust overview, a full manuscript would benefit from further elaboration on certain aspects. For instance, a deeper discussion on the specific characteristics of the "regional educational institutions" and the potential influence of those variations on the findings would add valuable context. Additionally, while adaptation strategies are highlighted, a more detailed analysis of their implementation effectiveness and scalability would further strengthen the practical implications. Nonetheless, this study compellingly argues that the success of digitalization hinges not solely on technological infrastructure but profoundly on an organization's work culture, internal collaboration, and responsive bureaucratic strategies. The research offers significant theoretical contributions to digital transformation in the public sector and provides robust practical guidance for designing inclusive and sustainable digitalization policies.

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